Privacy Policy

Last Updated: August 26, 2026

1. Information We Collect

When you contact MD Junk Pros for an estimate or to schedule service, we may collect your name, phone number, email address, and service address. This information is used solely to provide you with junk removal services and communicate about your job.

2. How We Use Your Information

We use the information you provide to schedule and complete junk removal services, send you estimates and invoices, communicate about your appointment, and follow up on completed work. We do not sell, rent, or share your personal information with third parties for marketing purposes.

3. Website Analytics

We use Google Analytics to understand how visitors interact with our website. Google Analytics collects anonymous data such as which pages you visit, how long you stay, and what device you use. This data helps us improve our website and better serve our customers. Google Analytics uses cookies to collect this information. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

4. Cookies

Our website may use cookies to improve your browsing experience. Cookies are small text files stored on your device. You can control cookie settings through your browser preferences. Our site does not use cookies for advertising or tracking beyond basic analytics.

5. Third-Party Services

We use service providers to operate our website and manage customer requests, including Google Analytics for basic site analytics, HighLevel for customer relationship management, and Cloudflare for website security and secure form processing. We also link to services such as Google Maps, Google Business Profile, and review platforms. These providers have their own privacy policies.

6. Text Messaging and Mobile Information

If you provide a mobile number when requesting an estimate or communicate with us by text, MD Junk Pros may send service-related messages such as quote follow-ups, photo requests, scheduling updates, missed-call responses, and review requests. Message frequency varies. Message and data rates may apply. You may reply STOP to opt out or HELP for help.

Marketing messages, if any, may include special offers, discounts, and service promotions. We do not sell or rent mobile information, and we do not share mobile information with third parties or affiliates for their marketing or promotional purposes.

7. Photos and Reviews

With your permission, we may take before-and-after photos of completed jobs for use on our website, social media, and marketing materials. We will never share photos that identify your address or personal information without your explicit consent. Customer reviews posted on Google, Yelp, or other platforms are subject to those platforms' terms of service.

8. Data Security

We take reasonable measures to protect your personal information from unauthorized access or disclosure. Our website uses SSL encryption to protect data transmitted between your browser and our server.

9. Your Rights

You may request access to, correction of, or deletion of your personal information at any time by contacting us. You may unsubscribe from text messages at any time by texting STOP, or receive help by texting HELP. We will respond to your request within a reasonable timeframe.

10. Contact

For questions about this privacy policy, contact us at:
MD Junk Pros
Phone: (443) 936-8583
Email: chris@mdjunkpros.com
Web: mdjunkpros.com